| FAQ (Frequently Asked Questions)
| Q. |
What did you do to improve the Shoe Pouch™ ? |
| A. |
To improve the durability and security of the Shoe Pouch™ we redesigned the lace attachment loops to be extra durable nylon, added Velcro® over the insertion slit, and upgraded the neoprene and stitching technique. The original tight, secure, neoprene sensor holder design remains. |
| |
|
| Q. |
What else do I need to use the Shoe Pouch ™? |
| A. |
The Shoe Pouch™ is designed to work with the sensor from the Nike+iPod Sport Kit®, which is sold separately. And the Sport Kit only works with the first-generation and current second-generation Apple® iPod Nano, which is also sold separately. |
| |
|
| Q. |
Is the Shoe Pouch™ waterproof? |
| A. |
The sensor from the Nike+iPod Sport Kit® is waterproof and very durable. The Shoe Pouch™ itself is made of neoprene and is water-resistant. Since the sensor is designed to be under your foot inside specially designed Nike® shoes, it can be exposed and still function in sweat, rain, etc. |
| |
|
| Q. |
Do I get a tracking number after I purchase a Shoe Pouch?™? |
| A. |
No, at this point we use the US Postal Service for First Class delivery as this minimizes the cost of delivery for you. We process the order for 1-2 business days, to allow time for shipping address changes. Once processed in the US, the package should arrive 3-7 business days after processing, for international delivery the package should arrive in 7-30 days after shipping, depending on your location. Occassionally delivery is delayed because of bad weather, holidays, or just plain bad luck. For US Customers on Amazon, you can select Expedited Shipping which ships via USPS Priority Mail. The package should arrive 2-4 days after processing your shipment. If you are having delivery problems or if you want your Shoe Pouch(es) sent with a tracking number, please contact us for more details. |
| |
|
| Q. |
What are your tips for accuracy of the sensor? |
| A. |
Be sure your sensor is in the Shoe Pouch with the Apple and Nike logo facing up (towards your head or the sky). The sensor is designed to be snug in your shoe, so it should be laced with all 4 points to your shoe. The Shoe Pouch also keeps the sensor in the correct longitudinal alignment. There is a calibration mode within the Nike+iPod software that can greatly improve your accuracy of your running distance. We suggest you calibrate it at the longest distance, which is currently 1.25 miles. When calibrating at the longer distances, your strides and pace will be more consistent. |
| |
|
| Q. |
Can I buy the Shoe Pouch in a store? |
| A. |
Yes, here is a listing of our US retail and International retail locations. |
| |
|
|
